About us

The change in the banking law in August 2011 caused the increase in the number of online currency exchange offices and revolutionized the current sales of foreign currency. Alior Bank meets Clients’ expectations and launches the first banking currency service that is fully available on the Internet – Kantor Walutowy. It guarantees safety of the funds gathered in Clients’ accounts, which is not available at other non-banking platforms. Clients can remotely get access to Kantor Walutowy and open accounts for different currencies without leaving the house. Kantor Walutowy offers a bird's eye view on all your accounts with a single login and without additional fees. Thanks to Kantor Walutowy currency exchange is now less time-consuming as the exchange is executed between your accounts immediately. Clients who want to receive the exchanged funds in cash can visit one of the selected branches of Alior Bank. Kantor Walutowy is the first banking product that links together comfort, safety and advantageous conditions of currency exchange.

More information about Alior Bank is available on the bank's website.

The Alior Bank Contact Center’s information and transaction functionalities are available 24 hours a day, 7 days a week.

For land-line and mobile phones:

  • 19 502 ( z sieci Play 12 19 502)
  • 12 370 7000

For international calls:

  • +48 12 19 502
  • +48 12 370 7000


Charges for calling the information line:

  • from fixed line telephones – charge as for local calls
  • from mobile telephones – charge in accordance with the given mobile network operator’s price list


Debit card can be blocked:

  • in any of Alior Bank branches
  • over the phone -  Contact Center (19 502 and dial „3”)
  • directly in Kantor Walutowy (SMS code is not required to block debit card).


Contact us by completing the contact form -  Consultant will call you or write to you at the e-mail address provided.

Headquarter Address:

Alior Bank Spółka Akcyjna
Ul. Łopuszańska 38D

02-232 Warszawa
fax: +48 22 555 23 23

Mailing Address - the correspondence should be sent to:

Alior Bank SA
ul. Postępu 18B
02-676 Warszawa