If you have any questions about the offer of Kantor Walutowy or its functionality, please use the section of frequently asked questions. Otherwise, we encourage you to use the available contact form.

Contact us

If you wish to talk about security concerns (e.g. online banking, cards) or suspect fraud, you can call us anytime – we are available 24/7.

For other topics we are at your disposal from Monday to Friday, 9 a.m. until 5 p.m.

For land-line and mobile phones:

19 502
12 370 7000

For international calls:

+48 12 19 502
+48 12 370 7000

Charges for calling the information line:

from fixed line telephones – charge as for local calls
from mobile telephones – charge in accordance with the given mobile network operator’s price list

Debit card can be blocked:

in any of Alior Bank branches
over the phone - Contact Center (19 502 and dial „3”)
directly in Kantor Walutowy (SMS code is not required to block debit card).

Headquarter Address:

Alior Bank Spółka Akcyjna
ul. Łopuszańska 38D

02-232 Warszawa
fax: +48 22 555 23 23

Mailing Address - the correspondence should be sent to:

Alior Bank S.A.
ul. Łopuszańska 38D
02-232 Warszawa

Contact form

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I authorize Alior Bank S.A. to use the provided e-mail address and mobile telephone number - More I authorize Alior Bank S.A. to use the provided e-mail address and mobile telephone number I authorize Alior Bank S.A. to use the provided e-mail address and mobile telephone number exclusively for the purpose of responding to my message/ enquiry

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