If you have any questions about the offer of Kantor Walutowy or its functionality, please use the section of frequently asked questions. Otherwise, we encourage you to use the available contact form.
Contact us
If you wish to talk about security concerns (e.g. online banking, cards) or suspect fraud, you can call us anytime – we are available 24/7.
For other topics we are at your disposal from Monday to Friday, 9 a.m. until 5 p.m.
For land-line and mobile phones:
- 12 370 7000
For international calls:
- +48 12 370 7000
Charges for calling the information line:
- from fixed line telephones – charge as for local calls
- from mobile telephones – charge in accordance with the given mobile network operator’s price list
Debit card can be blocked:
- in any of Alior Bank branches
- over the phone - Contact Center (+48 12 370 7000 and dial „3”)
- directly in Kantor Walutowy (SMS code is not required to block debit card).
Contact us by completing the contact form - Consultant will call you or write to you at the e-mail address provided.
Headquarter Address:
Alior Bank Spółka Akcyjna
ul. Łopuszańska 38D
02-232 Warszawa
fax: +48 22 555 23 23
Mailing Address - the correspondence should be sent to:
Alior Bank S.A.ul. Łopuszańska 38D
02-232 Warszawa